Getting Started With Chipmunk
The Chipmunk app is the same for everyone. There’s an easy one-time setup process where parents would:
- Choose the correct school district / transportation authority or enter a Quick Code password
- Create a parent account and subscribe to one or more student’s information
Setting up students does require some specific information to prevent unauthorized access.
School Bus Tracker App for Parents
With Chipmunk, you are able to quickly and efficiently access the bus information you are looking for when you need it the most. Chipmunk allows you to:
- See the location and travel direction of the school bus on a live map as it makes it’s way to the specific pickup or drop-off spot — for any of your children.
- Know the estimated time of arrival (ETA) of the school bus. This is especially helpful for those parents who have multiple children on different buses going to school. For each child, the ETA is provided in both number of minutes and actual expected arrival time.
- Receive instant messaging from your transportation provider regarding any delays or cancellations that is pertinent to your child’s bus route or school to help keep you informed.
Chipmunk is available for both Android and Apple devices
Frequently Asked Questions
1. What is the Chipmunk App?
Chipmunk tracks your school bus and tells you where the bus is, when it will arrive at your child’s stop, and provides alerts for cancellations and closures that may affect you. Gone are the days where kids must wait in the pouring rain or freezing cold for their bus. You will know where the bus is and when it will arrive – to keep you informed.
2. How do I sign up?
Most school buses are equipped with GPS (Global Positioning System) trackers that locates the position of the bus. Chipmunk mobilizes this information in a simple but meaningful way — with both a map and ETA information — so that you can be prepared for the arrival of the bus.
3. Can I track each of my children under the same account?
In order to use Chipmunk, your school district or school transportation authority must offer the service. They will provide you with a quick-code to enable you to create an account and subscribe to the service. If your school district does not offer the Chipmunk service, send them a link to this site to gather further information.
4. Do I need separate accounts if we all want to be notified separately?
Yes. You may use a single account to track all of your children — as long as they are within the same school district.
5. Is the information private and secure?
Yes. Chipmunk provides a private and secure authentication process that allows only you to access your child’s busing information and alert notifications sent by your transportation provider.
6. How much does it cost?
Chipmunk is free for parents to download and use. The tracking service is offered and paid for by the school district or transportation authority.
7. Will Chipmunk automatically update if my child switches to a new bus?
Yes. As soon as the transportation department makes the change in their system, Chipmunk will automatically update to the new bus assignment.
8. Does Chipmunk work with my device?
Chipmunk is available for Android and iOS phones and tablets with an internet connection.
9. Who do I contact if I have additional questions?
You can contact your local school district or transportation authority directly for questions or account issues. They will be pleased to assist you with your Chipmunk account upon request.